15bdt Privacy Policy
Your privacy matters to us. This Privacy Policy explains precisely what personal data 15bdt collects from Bangladesh players, why we collect it, how we use and protect it, and what rights you hold over your own information.
Privacy at a Glance
How 15bdt Protects Your Data
Before diving into the full policy, here is a quick summary of the six core principles that guide how 15bdt handles your personal information as a Bangladesh-based player.
Minimal Data Collection
15bdt collects only the personal data that is strictly necessary to provide our services, verify your identity, process your transactions, and comply with legal obligations. We do not collect data for its own sake.
SSL Encryption
All data transmitted between your device and the 15bdt platform is protected using industry-standard SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
KYC Confidentiality
Identity documents submitted for KYC verification — including your Bangladesh NID, passport, or bank statement — are stored in an encrypted document vault and accessed only by authorised compliance staff on a need-to-know basis.
No Data Selling
15bdt does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only where necessary to deliver our services or where required by applicable law or regulatory obligation.
Player Data Controls
You have the right to access, correct, and request deletion of your personal data held by 15bdt, subject to certain legal retention requirements. Requests can be submitted at any time by contacting our support team.
Defined Retention Periods
Personal data is not kept indefinitely. 15bdt applies defined retention schedules based on the category of data and applicable legal requirements. When data is no longer needed, it is securely deleted or anonymised.
1. Information We Collect
Plain-language summary: 15bdt collects personal data you provide directly (registration, KYC), data generated by your use of the platform (transactions, gameplay), and certain technical data collected automatically (device, IP address, cookies).
When you interact with the 15bdt platform — whether by registering an account, making a deposit, placing a wager, or contacting our support team — you provide us with personal information. Additionally, certain technical and behavioural data is collected automatically as part of the normal operation of any web-based platform. The following sections describe, in detail, the categories of personal data that 15bdt collects and processes.
1.1 Registration and Account Data
When you create a 15bdt account, we collect the following information that you provide voluntarily during the registration process:
- Full legal name (as it appears on your government-issued identification).
- Date of birth (to verify that you meet the 18+ age requirement).
- Bangladesh mobile phone number (used for OTP two-factor authentication and account notifications).
- Email address (used for account correspondence, password resets, and promotional communications where opted in).
- Preferred username and password (password is stored in hashed form and is never accessible in plain text by any 15bdt employee).
- Residential address in Bangladesh (city and district level, used for fraud prevention and responsible gaming profiling).
1.2 Identity Verification (KYC) Data
To comply with our obligations around anti-money laundering (AML), counter-terrorism financing (CTF), and responsible gaming, 15bdt may request the following identity verification documents:
- Bangladesh National Identity Card (NID) — front and back image.
- Valid Bangladesh passport — photo page image.
- Proof of address — a recent utility bill, bank statement, or government correspondence issued within the past three months, showing your name and Bangladesh address.
- Payment method verification — a screenshot or confirmation showing that the bKash, Nagad, Rocket, or bank account used for deposits is registered in your own name.
1.3 Financial Transaction Data
Every deposit, withdrawal, bonus credit, and wager settlement on your 15bdt account is logged and associated with your player profile. This financial data includes transaction amounts in BDT, payment method identifiers (e.g., the bKash or Nagad account number used), transaction timestamps in Bangladesh Standard Time (BST, UTC+6), transaction status, and any associated reference numbers provided by the payment provider.
1.4 Gameplay and Betting Activity Data
15bdt records data about your gameplay activity on the platform, including which games you play, wager amounts per round, game session duration, betting market selections in sports wagering, and win/loss outcomes. This data is used for account management, dispute resolution, responsible gaming monitoring, and improving the platform experience.
1.5 Technical and Device Data
When you access the 15bdt platform via a browser or mobile device, certain technical data is collected automatically:
- IP address (used for geolocation verification, fraud detection, and security logging).
- Device type, operating system, and browser type and version.
- Screen resolution and language settings.
- Referring URL (the website or link you followed to reach 15bdt, if applicable).
- Session timestamps and page interaction logs.
1.6 Communications Data
If you contact the 15bdt support team by email, live chat, or any other channel, we retain records of that correspondence. This includes your name, contact details, the content of your enquiry, and any attachments provided, along with our response. These records are kept for quality assurance, dispute resolution, and regulatory compliance purposes.
15bdt does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond responsible gaming self-assessments), or biometric data. If you voluntarily disclose such information in support correspondence, it will be handled with strict confidentiality and used only to resolve your specific enquiry.
2. How We Use Your Data
Plain-language summary: We use your data to operate your account, process transactions, prevent fraud, fulfil legal obligations, send service communications, and improve the platform. We do not use it for purposes unrelated to 15bdt's services.
15bdt processes your personal data only where there is a lawful basis for doing so. The primary lawful bases we rely on are: the performance of our contract with you (operating your account and delivering our services), compliance with legal obligations (AML, KYC, responsible gaming regulations), our legitimate interests (fraud prevention, platform security, and service improvement), and, where applicable, your consent (marketing communications). The table below maps each processing purpose to its lawful basis.
| Processing Purpose | Lawful Basis |
|---|---|
| Creating and managing your player account | Contract performance |
| Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and banks | Contract performance |
| Verifying your identity (KYC) and age (18+ confirmation) | Legal obligation |
| Anti-money laundering and fraud detection monitoring | Legal obligation / Legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation / Legitimate interest |
| Sending account-related service notifications | Contract performance |
| Sending promotional emails and bonus offers (opt-in only) | Consent |
| Resolving player disputes and support enquiries | Contract performance / Legitimate interest |
| Platform security, abuse prevention, and bot detection | Legitimate interest |
| Improving game recommendations and platform personalisation | Legitimate interest |
| Complying with court orders, regulatory requests, or law enforcement | Legal obligation |
Marketing Communications
15bdt may send you promotional emails or SMS notifications about bonuses, new games, seasonal offers (such as Eid or Pohela Boishakh specials), and platform updates — but only if you have opted in to receive marketing communications at the time of registration or through your account settings. You may withdraw your marketing consent at any time by updating your notification preferences in your account or by contacting [email protected]. Opting out of marketing will not affect your ability to use the platform or receive essential service communications.
Automated Decision-Making
15bdt uses automated systems to detect unusual account behaviour, flag potentially fraudulent transactions, and apply responsible gaming alerts (such as unusual loss patterns or extended play sessions). These automated checks may result in temporary account restrictions while a manual review is conducted. Where an automated decision has materially affected your account, you have the right to request a human review by contacting [email protected].
3. Data Sharing and Disclosure
Plain-language summary: 15bdt shares your data only with trusted service partners who help operate the platform, and with authorities where legally required. Your data is never sold to marketers.
15bdt does not sell, rent, or otherwise commercialise your personal data to any third party. We share personal data with external parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
3.1 Payment Processing Partners
To process your deposits and withdrawals in BDT, 15bdt shares necessary transaction data — including your name, registered mobile number, and transaction amount — with the relevant payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers process your payment data under their own privacy policies and are bound by applicable financial services regulations in Bangladesh.
3.2 Game Technology Providers
The games in the 15bdt lobby are powered by licensed third-party game providers including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a player session token and anonymised gameplay data to power their game engines and RNG certification processes. They do not receive your full name, NID, or payment details.
3.3 Identity Verification and KYC Services
15bdt may use third-party identity verification services to assist in the KYC and AML compliance process. These services receive document images and personal data solely for the purpose of verifying your identity and are contractually prohibited from using the data for any other purpose.
3.4 Legal and Regulatory Authorities
15bdt may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so, where we receive a valid formal request, or where disclosure is necessary to protect the rights, property, or safety of 15bdt, its players, or the general public. We will notify affected players of such disclosures where we are legally permitted to do so.
3.5 Business Transfers
In the event that 15bdt undergoes a business restructuring, merger, acquisition, or asset sale, player data held by 15bdt may be transferred to the successor entity as part of that transaction. Players will be notified via email and a platform announcement before any such transfer takes effect. The successor entity will be required to honour the terms of this Privacy Policy or provide players with a reasonable opportunity to close their accounts.
Some of 15bdt's technology and game providers are headquartered outside Bangladesh. Where your data is transferred internationally, 15bdt ensures that appropriate data transfer safeguards are in place — including contractual obligations that require the receiving party to protect your data to a standard equivalent to this Privacy Policy.
5. Data Security Measures
Plain-language summary: 15bdt uses SSL encryption, hashed password storage, OTP authentication, and access controls to protect your data. No system is 100% immune, but we apply industry-standard protections.
15bdt takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. The following security controls are in place across the platform:
SSL/TLS Encryption in Transit
All data transmitted between your browser or mobile device and the 15bdt servers is encrypted using SSL/TLS protocols. The padlock icon visible in your browser address bar confirms that your connection is secured.
Hashed Password Storage
Your 15bdt account password is never stored in plain text. Passwords are processed through a one-way cryptographic hashing algorithm. Even 15bdt staff cannot retrieve your password — only a reset is possible if it is forgotten.
OTP Two-Factor Authentication
Logins from new or unrecognised devices trigger an OTP (one-time password) verification sent to your registered Bangladesh mobile number. This protects your account even if your password is compromised on another platform.
Strict Access Controls
Access to personal player data within 15bdt is restricted on a strict need-to-know basis. Staff members are granted access only to the data categories required to perform their specific role. All internal data access is logged and audited.
Despite our best efforts, no internet-based platform can guarantee absolute security. In the event of a data security incident that is likely to result in a risk to your rights, 15bdt will notify affected players promptly by email and, where required, will report the incident to the relevant authorities. If you suspect your account has been compromised, contact [email protected] immediately.
6. Data Retention Policy
Plain-language summary: 15bdt keeps your data for as long as your account is active and for a defined period after closure, as required by AML and other legal obligations. Data no longer needed is securely deleted.
15bdt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to maintain your active account, and to comply with applicable legal and regulatory retention obligations. The retention periods below reflect our standard schedules for each data category.
| Data Category | Retention Period | Basis for Retention |
|---|---|---|
| Account registration data (name, DOB, email, phone) | Duration of account + 5 years after closure | AML / legal obligation |
| KYC identity documents (NID, passport, proof of address) | Duration of account + 5 years after closure | AML / legal obligation |
| Financial transaction records | 7 years from transaction date | Financial regulation / legal obligation |
| Gameplay and betting history | Duration of account + 2 years after closure | Dispute resolution / legitimate interest |
| Support correspondence | 3 years from last interaction | Dispute resolution / legitimate interest |
| Security and fraud logs | 2 years from log creation | Security / legitimate interest |
| Marketing consent records | Until consent withdrawn + 1 year | Consent management / legal accountability |
| Analytics and aggregated platform data | Up to 3 years (anonymised) | Platform improvement / legitimate interest |
Upon expiry of the applicable retention period, personal data is securely deleted from 15bdt's systems or, where deletion is not immediately feasible due to backup schedules, isolated and quarantined until the next scheduled deletion cycle. Anonymised, aggregated data that cannot be used to identify any individual player may be retained indefinitely for statistical and analytical purposes.
7. Your Privacy Rights
Plain-language summary: You have the right to access, correct, delete, and restrict processing of your personal data. You can also object to certain uses or request a copy of your data. Contact [email protected] to exercise these rights.
As a 15bdt player, you hold the following rights with respect to your personal data held on the platform. These rights are subject to certain limitations where legal retention obligations or fraud prevention requirements apply, but 15bdt will always explain the reason if a right cannot be fully exercised in a given situation.
Right of Access
You have the right to request a copy of the personal data that 15bdt holds about you, along with information about how it is being used. We will respond to access requests within 30 days.
Right to Rectification
If any personal data held by 15bdt is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update most account details directly in your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected. Note that legal retention obligations (e.g., AML records) may prevent full immediate deletion.
Right to Restrict Processing
You may request that 15bdt restrict the processing of your data — for example, while a correction request is pending or while you contest the lawfulness of a processing activity.
Right to Data Portability
Where processing is based on your consent or on contract performance, you may request a copy of your personal data in a commonly used, machine-readable format to transfer to another service provider.
Right to Object
You may object at any time to processing based on legitimate interests, including profiling for responsible gaming monitoring or marketing communications. We will cease that processing unless we can demonstrate compelling grounds.
How to Exercise Your Rights
To exercise any of the above rights, submit a written request to the 15bdt data team at [email protected]. Your request should include your full registered name, your account username, the specific right you wish to exercise, and sufficient detail for us to locate and act on your request. We may ask you to verify your identity before processing the request. We aim to acknowledge all rights requests within five business days and to fulfil them within 30 calendar days of receipt, calculated in Bangladesh Standard Time (BST, UTC+6).
15bdt does not charge any fee for submitting a personal data rights request. In cases where requests are manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline to act — but we will always explain our decision in writing.
8. Changes to This Policy
Plain-language summary: 15bdt may update this Privacy Policy from time to time. When we do, we will notify you by email and post a notice on the platform. Continued use of 15bdt after the effective date constitutes acceptance of the updated policy.
15bdt reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When a material change is made, we will notify registered players via the email address associated with their account and by posting a prominent notice on the 15bdt platform at least seven (7) days before the updated policy takes effect.
The "Effective Date" displayed at the top of this Privacy Policy indicates the date on which the current version came into force. We recommend that you review this page periodically to stay informed of any changes. Your continued use of the 15bdt platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you may close your account by contacting [email protected] before the effective date.
Previous versions of this Privacy Policy are available on request by contacting our support team. All prior versions are retained for a period of five (5) years from the date they were superseded.
If you have any questions, concerns, or complaints regarding this Privacy Policy or 15bdt's data handling practices, please contact our support team at [email protected]. We are committed to resolving privacy-related concerns promptly and transparently. All correspondence relating to privacy matters is treated with strict confidentiality.
Play Safely and Confidently at 15bdt
Now that you have reviewed our Privacy Policy, explore everything 15bdt has to offer — from cricket betting and live casino games to slots and fishing games. Your data is protected every step of the way.